In a situation where the remote connection is hindered by licensing issues, which solution is most appropriate?

In scenarios where a remote connection is hindered by licensing issues, disabling the Remote Desktop licensing mode in Group Policy can address the problem effectively. This approach is particularly relevant when the licensing mode settings may be misconfigured or incompatible with the number of expected connections, which can prevent users from successfully connecting to the Remote Desktop environment.

When Remote Desktop Services (RDS) is employed, it operates under specific licensing modes that govern how remote desktop connections are managed and authenticated. If these settings have not been correctly established, or if there are issues with the licensing server itself, it can block users from accessing their virtual desktops. Disabling the licensing mode allows for connections without being restricted by these licensing requirements temporarily, which can help troubleshoot the issue or allow for further investigation into obtaining the necessary licenses.

The other options, while potentially relevant in different contexts, do not directly address licensing hurdles. Upgrading the Windows version may enhance features or improve security but does not directly solve licensing conflicts. Adding a session host to a different pool doesn’t resolve underlying licensing issues. Similarly, checking network connectivity settings can be useful for connectivity problems, but it does not directly relate to licensing complications that hinder remote access.